Your Restaurant on Instagram

It’s been 1 year since Facebook acquired Instagram and boosted its users to “more than 100 million monthly active users” by making the app available to non-iPhone users, according to Mashable. It’s all about being seen. Let’s talk about your restaurant on Instagram.

You might be thinking to yourself, “why should my restaurant have an Instagram?” or perhaps you’re questioning the functionality of it all. Let me just break this all down for you to help you understand why you should create an account for your restaurant and how to use it to its full potential.

The Why:

  1. You will have the ability to explore what your customers are eating and hear their input/comments.
  2. Repair a bad experience– if there is one. Chances are, if customers are taking pictures of food and drinks at your restaurant they are probably enjoying everything.
  3. You want to create a unique experience for your customers by taking advantage of their desire for pictures. Social media users love photos, especially of your food!
The How:
  1. Connect and follow up on customer experiences. There are 3 main ways that you can keep tabs on who has been at your restaurant: the user has tagged their location (your restaurant) and you can search for all photos taken there; the user has hash-tagged the name of your restaurant or perhaps a particular dish or drink; or the user has tagged you (the restaurant’s handle) directly.
  2. Feature your specials and leverage real-time events happening in house.
  3. Encourage your team and staff to acknowledge your restaurant’s Instagram presence. Utilizing Instagram as a marketing tool will bring in new and potential customers, especially those who already have a burning interest to visit.
Have you had an experience with Instagram that is worth sharing?
We would love to hear it!

If your restaurant or company is in need of a full-service marketing agency, please contact Exakt Marketing. We believe that every interaction is an opportunity to create a unique experience.

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